Last updated: 26 June 2026
At ITRIS MEDICAL (Thailand) Co., Ltd., we are committed to protecting your personal information and handling it responsibly, transparently and in accordance with applicable data protection laws, including Thailand’s Personal Data Protection Act (PDPA). This Privacy & Data Protection Notice explains what information we collect, why we collect it, how we use it, how long we keep it and the rights available to you when you visit our website or contact us.
1. Data Controller
This website is operated by:
ITRIS MEDICAL (Thailand) Co., Ltd.
65/148 Chamnan Phenjati Business Center
Rama 9 Road, Huay Kwang
Bangkok 10310
Thailand For questions relating to privacy or the processing of personal data, please contact us using the contact details published on our Contact or Imprint page.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect information that identifies or relates to you, including your name, company, email address, telephone number, country, the content of enquiries submitted through our contact forms, your IP address, browser type, operating system, device information and information about how you use our website.
We only collect information that is reasonably necessary for the purposes described in this notice.
3. Why We Process Your Information
We use personal information to respond to enquiries, communicate with customers and business partners, provide requested information and services, improve our website, analyse website performance, maintain website security, comply with legal obligations and protect our legitimate business interests.
We do not use your personal information for automated decision-making or profiling.
4. Contact Forms
If you contact us through one of our online forms, we use the information you provide solely to process and respond to your enquiry. We will not use your information for marketing purposes unless you have expressly consented to receive such communications.
5. Cookies
Our website uses cookies and similar technologies to ensure essential functionality, remember your preferences and understand how visitors use our website. Where required by applicable law, non-essential cookies are activated only after your consent through our cookie banner. You may change your cookie preferences at any time using your browser settings or the cookie settings provided on our website.
6. Google Analytics 4
We use Google Analytics 4 to better understand overall website usage and to improve the performance and content of our website.
Google Analytics collects information such as pages visited, approximate location, browser and device information, session duration and interactions with website content. We use this information exclusively in aggregated form to understand visitor behaviour and improve our website. We do not use Google Analytics to identify individual visitors.
Google may process information on servers located outside Thailand. Where personal data is transferred internationally, appropriate safeguards are applied in accordance with applicable law.
7. Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website. Clarity provides aggregated behavioural information such as scrolling behaviour, clicks, navigation patterns and device characteristics. These insights help us improve usability, accessibility and the overall user experience.
Microsoft processes information in accordance with its own privacy practices.
8. Vimeo
Some pages on our website contain embedded videos hosted by Vimeo. When you play a Vimeo video, Vimeo may receive technical information including your IP address, browser details and device information. Vimeo is independently responsible for the processing of information collected through its platform.
9. Google Fonts
Our website uses Google Fonts to ensure a consistent and professional presentation of text. Depending on the technical implementation, your browser may establish a connection to Google servers when loading fonts. This may result in the transmission of technical information such as your IP address.
10. Sharing Information
We do not sell, rent or trade personal information.
Where necessary, we may share information with trusted service providers supporting website hosting, maintenance, analytics and IT services. We may also disclose information where required by law or to protect our legal rights.
11. International Transfers
Some of our service providers operate internationally. Where personal information is transferred outside Thailand, we take reasonable measures to ensure an appropriate level of protection consistent with applicable data protection laws.
12. Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this notice or to comply with legal, regulatory or contractual obligations. Information that is no longer required is securely deleted or anonymised.
13. Security
We maintain appropriate technical and organisational safeguards to protect personal information against unauthorised access, disclosure, misuse, alteration or loss. While no internet transmission can be guaranteed to be completely secure, we continuously review and improve our security measures.
14. Your Rights
Subject to applicable law, you may request access to your personal information, request correction of inaccurate information, request deletion of personal information, request restriction of processing, object to certain processing activities, withdraw consent where processing is based on consent and request a copy of your personal information where applicable.
If you have questions about this Privacy & Data Protection Notice or wish to exercise your rights, please contact us using the contact details published on our website. We are committed to handling privacy enquiries fairly, transparently and without unnecessary delay. Visitors from outside Thailand are equally welcome to contact us.
15. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy notices of those websites before providing personal information.
16. Changes
We may update this Privacy & Data Protection Notice from time to time to reflect changes in legal requirements, technology or our business operations. The latest version will always be available on this page together with the revision date.